Tel: 212.736.2727
PR’s Top Pros Talk… Understanding Your Customers
Heather Caouette, Marketing and Communications Director, Xealth
How can communicators understand their customers’ voices? Heather Caouette, Marketing and Communications Director at Xealth, explains the value of understanding how your products work directly from the customer experience to the sales perspective to get a fresh outlook – as well as how brand awareness can help employees and their customers with strategy and outreach. Heather also discusses how the future of healthcare technology will be more transparent and accessible to customers and healthcare professionals.
>> More episodes here
>> Also available on Spotify, Apple Podcasts and others.
Doug Simon is Founder & CEO at D S Simon Media. The firm is an industry leader in Satellite Media Tours, Internet Tours, video production and social broadcasts in both English and Spanish. You can reach him via e-mail: dougs@dssimonmedia.com
