How Behavioral Science Can Enhance Client Relationships Shauna Keough

PR’s Top Pros Talk… How Behavioral Science Can Enhance Client Relationships

 Shauna Keough, President of U.S. Public Relations at Syneos Health, shares how she applies behavioral science to build stronger client relationships. Shauna emphasizes the importance of understanding key factors like risk and work-life balance to gain deeper insights into client mindsets. Shauna also explains how she leverages these insights to strengthen her partnerships and drive success.

Shaping the Future of the Mid-Size Agency

PR’s Top Pros Talk… Shaping the Future of the Mid-Size Agency

 In our recent episode of PR’s Top Pros Talk, Mike Rosich, CEO of Current Group, shared how mid-sized agencies are uniquely positioned to blend scale, creativity, and strategic agility. Mike emphasized the importance of building inclusive, audience-first operations and fostering bold, insight-led creativity that earns authentic connections in a polarized world. Drawing on his journey from DNA Communications to forming Current Group, Mike championed a “best idea wins” culture that democratizes creativity and prioritizes…

How to Increase Brand Awareness

PR’s Top Pros Talk… How to Increase Brand Awareness

 Liz Reilly, Senior PR Manager at Next PR, highlights key trends from the agency’s client survey. Liz and Doug discuss how clients are increasingly open to exploring innovative strategies to boost brand awareness. They explore the rising trend of employees becoming influencers within their own areas of expertise on social media. Liz also shares valuable insights on how to generate media attention even when there is no breaking news.