PR’s Top Pros Talk… Building Resilient Client-Agency Relationships in Healthcare Communications
Shannon Walsh, President of PR, Social & Influence and Chief Operating Officer for Ogilvy Health, explains what it means to lead with an earned-first mindset. She discusses what she looks for when building client-facing teams to ensure they are best equipped to service client needs. Shannon also offers practical advice on how to communicate with clients in a way that builds trust and drives meaningful results.