PR’s Top Pros Talk: Laura Macdonald

 Why should communications firms invest in research? Laura Macdonald, Co-President, Hotwire, emphasizes the need for agencies to ditch the cookie cutter approach with the world changing so rapidly. She shares insights from the agency’s mindset shift from B2B and B2C to “Business-to-Human.” Laura also highlights the importance of having diversity of experience to understand and deliver insights most effectively.

PR’s Top Pros Talk: Courtney Miller

 How can brands effectively communicate to Gen Z audiences? Courtney Miller, Executive Vice President of U.S. Strategy and Brand, Edelman U.S., shares insights from the agency’s study on the issues that Gen Z audiences care about the most and the implications for communicators. Courtney also shares how brands can attract Gen Z talent by prioritizing basic safety and security needs. Download The Power of Gen Z: Trust & The Future Consumer report here.

PR’s Top Pros Talk: Josh Wilson

 How did healthcare workers help shape internal and external communications during COVID? Josh Wilson, Director of Strategic Communications at Children’s National Hospital, offers insights on how those on the front lines became spokespeople and embraced the duty of educating the public on what they were seeing within the hospital. Josh also shares how the hospital’s new DEI initiative invested in recruiting a diverse class of pediatric residents.